Last Modified: August 23, 2023
Welcome to The Brokers Real Estate Services, a dba of REIGN Nation Services, Inc. and its subsidiaries and affiliates (collectively "The Brokers," "us," "our," or "we"), respect your privacy and are committed to handling your personal information in an open and transparent manner.
This Privacy Notice (this “Notice”) describes how we use, share, and protect the personal information we collect or otherwise obtain when you access our websites or use our mobile applications (collectively, the "Online Services"), contact us, or otherwise interact with us (collectively, the "Services").
This Notice also describes your choices and legal rights (where applicable) with respect to your personal information. We have made this Notice easy to navigate by providing quick access to information you may care about and easy to understand by using plain English. We strongly urge you to read this Notice from beginning to end to gain a better understanding of our information handling and privacy practices. This Notice is not a contract and does not create any legal rights or obligations.
Personal information we collect Information you provide in connection with our provision of the Services, we collect Personal Information that you voluntarily provide to us. The types of personal information you may provide to us and when you may provide it include:
REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES is a real estate brokerage that operates through and with a independently owned and operated system. REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES 's aligns with real estate brokerage(s) offices, mortgage lending offices, escrow offices, insurance offices and other service orientated offices that are owned and operated under the umbrella of both REIGN Nation Services, Inc and TEAM Powerhouse, Inc. who are independent businesspeople. In turn, these companies/brokerages retain the services of sales associates (real estate agents), loan originators and or life insurance agents who are independent contractors.
This Notice does not apply to the privacy practices of REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES real estate brokers or their sales associates or to any websites or mobile applications they may independently operate. Please consult with our franchisees and sales associates to learn more about their privacy practices.
This Notice also does not apply to:
What is personal information?
“Personal Information” as used in this Notice, is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include information that has been anonymized, aggregated, or de-identified in such a manner and maintained in such a form that it is not capable of being associated with or reasonably linked to an individual. Personal information also does not include information which is publicly available.
Personal information we collect
Information you provide
In connection with our provision of the Services, we collect Personal Information that you voluntarily provide to us. The types of personal information you may provide to us and when you may provide it include:
Information we automatically collect through our Online Services
As is true with many websites and mobile applications, the Online Services automatically collect certain information about your device, your browser, and your activity.
In particular, when you visit or interact with the Online Services, our servers will record information that is sent by your browser or device as well as information about your use of the Online Services. This information can include your device's IP address, information about the browser and operating system you are using, unique device identifiers, pages that you navigate to and links that you click, and other information about the ways you interact with the Online Services. Depending on your device's settings, we may also collect information about your device's location.
We use cookies and other similar technologies to enable certain features and functionalities and to facilitate the automatic collection of certain information. Additional details regarding these technologies are included below.
The use of cookies and other similar technologies helps us to improve the Online Services and to deliver a better and more personalized service, including by enabling us to:
Our third-party partners may also use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Online Services.
In particular, we use third-party analytics providers that may deploy cookies and other similar technologies on the Online Services to analyze traffic to the Online Services and understand the usage of the Online Services. We use Google Analytics, a web analytics tools that may set cookies in your web browser, for example, to help us understand how visitors engage with the Online Services. To learn more about Google Analytics' data practices, please visit: https://support.google.com/analytics/answer/6004245?hl=en&ref_topic=2919631#zippy=%2Cgoogle-analytics-under-privacy-laws-in-the-united-states%2Cdata-privacy-and-security.
To disable Google Analytics, please download and install the Google Analytics opt-out browser add-on, which is available here: https://tools.google.com/dlpage/gaoptout?hl=en.
The information our third-party partners collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services and use the information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used.
Some internet browsers, websites/platforms, and mobile devices allow you to exercise certain choices with respect to interest-based advertising. Additional details can be found below.
Please note that you will need to opt out separately on all of your browsers and devices, as each opt-out will apply only to the specific browser or device from which you opt out. If you delete or reset your cookies or mobile identifiers, change browsers, or use a different device, any opt-out cookie or tool may no longer work and you will have to opt out again. Please also note that even if you choose to opt out of receiving interest-based advertising, you may still receive advertising, but the advertisements you see may be less relevant to you.
Information received from third parties
We may receive personal information about you from third parties that supplements the information we collect directly from you and/or through automated means.
Please note that we may combine personal information that we collect with information that we receive from other sources and use the combined information for the purposes described in this Notice.
How we use personal information
We use the personal information that we collect or otherwise obtain for the following purposes:
Legal basis for processing personal information
Depending on your country of residence, applicable law may require us to set out in this Notice the legal basis upon which we rely in order to process personal information. The legal bases on which we rely are listed below.
How we share personal information
We may share your personal information with the categories of information recipients listed below.
We may disclose your personal information for other reasons that we will describe at the time of information collection or prior to disclosing your information.
Additionally, we may de-identify, anonymize, or aggregate information so that it will no longer be considered personal information and disclose such information to the categories of recipients listed above and/or other parties for purposes consistent with those described in this Notice.
Your choices and legal rights
Your choices
We provide you with the following choices regarding our use of your personal information:
Electronic communications: If you no longer want to receive marketing-related texts or emails from us, you may opt out via the unsubscribe link included in such texts or emails. Please note that if you opt out of receiving marketing-related emails from us, we may still send you important administrative messages that are required to provide you with the Services. If you no longer want to receive marketing-related emails from REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES brokers or REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES sales associates, you may opt out via the unsubscribe link included in those emails or contact them directly.
Your Account: If you have created an Account, you can always access your personal information by logging in to your Account. If you have trouble or you need further assistance with accessing your Account, or deleting your Account, you may contact us at support@thebrokers.us.
Your legal rights
Depending on your country and state of residence, and subject to applicable law, you may have the following rights with regards to your personal information:
In order to exercise these rights, contact us at support@thebrokers.us. We will comply with your request to the extent required by applicable law. If you are located in the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“UK”) and feel that you have not received a satisfactory response from us, you also have the right to lodge a complaint with the data protection authority in your country of residence.
U.S.-State Specific Privacy Notice
If you are a resident of the state of California, Colorado, Connecticut, Utah, or Virginia, you may have additional rights with respect to your personal information pursuant to applicable law. To learn more about your state-specific privacy rights, visit https://digitalmarketingallc.com/privacy-policy-opt-in.
Information security
We understand that the security of your personal information is important. For this reason, we maintain organizational, physical, and technical security arrangements designed to protect personal information within our organization against unauthorized access, destruction, loss, alteration, or misuse. We periodically review our security measures and update them accordingly. Unfortunately, despite our best efforts, no data transmission or storage can be guaranteed to be 100% secured.
Information retention
We will only retain your Personal Information as long as we need it to fulfill the purpose(s) for which it was collected, including providing the Services to you, maintaining your Account with us (where applicable), complying with our legal obligations, or protecting our interests or those of others, as described in this Notice.
We decide how long we need to retain Personal Information on a case-by-case basis, with due consideration given to the following factors:
Links to third-party websites and social media
The Online Services may offer links to websites, mobile apps, tools, widgets, and plug-ins, such as Facebook “Like” buttons, that are provided by third parties. If you visit a third-party website or use any third-party services, you should read the third party's privacy notice, terms and conditions, and other policies. We are not responsible for the policies and practices of third parties. Any personal information collected by third parties is governed by their privacy notices, terms and conditions, and other policies.
Children's privacy
The Online Services are not intended or directed to children under the age of 18, and we do not knowingly collect Personal Information from children under the age of 18.
International transfers
Your Personal Information may be accessed, stored, and processed in a country where we have operations or where our service providers are located (which includes the United States and Canada). This means that your Personal Information may be transferred to countries or regions with data protection and privacy laws that differ from those in your country of residence. By using the Services, you acknowledge that your Personal Information may be transferred outside of your country of residence. Where we transfer your Personal Information internationally, we do so in accordance with applicable law.
If you are located in the European Economic Area ("EEA"), Switzerland, or the UK please note that we may need to transfer your Personal Information to countries that have not been recognized by the European Commission and/or the Swiss or the UK governments as providing an adequate level of protection for Personal Information. We generally use EU Standard Contractual Clauses or other government-approved contracts that provide appropriate safeguards for Personal Information that is transferred to countries that have not been recognized as providing an adequate level of protection. In certain limited circumstances, we rely on other lawful mechanisms for international transfers of Personal Information or rely on derogations.
Data Privacy Framework
REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce. REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (“EU-U.S. DPF Principles”) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (“Swiss-U.S. DPF Principles”) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Notice and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES is responsible for the processing of personal information it receives, under each Data Privacy Framework, and subsequently transfers to a third party acting as an agent on its behalf. REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES complies with the Data Privacy Framework Principles for all onward transfers of personal information from the EEA, UK and Switzerland, including the onward transfer liability provisions.
We encourage you to contact us if you have any concerns about our compliance with the Data Privacy Framework. Any questions or concerns should be sent to support@thebrokers.us. We will respond to complaints related to the Data Privacy Framework within 45 days. If a complaint cannot be resolved informally, we have designated JAMS, an alternative dispute resolution provider based in the United States, to handle unresolved customer complaints. For EEA and Switzerland residents, if you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-data-privacy-framework for more information or to file a complaint. The services of JAMS are provided at no cost to you. Under certain circumstances, these dispute resolution processes may result in your ability to invoke binding arbitration when other dispute resolution procedures have been exhausted. REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES is subject to the investigatory and enforcement powers of the Federal Trade Commission.
Changes to this Notice
We recognize that information privacy is an ongoing responsibility. For this reason, we may, from time to time, make changes to this Notice. The “Last Modified” date at the top of this page indicates when this Notice was last revised. Any changes to this Notice will become effective when we post a revised version of this Notice on this page unless otherwise specified. We encourage you to visit this page frequently to stay inform of any changes to this Notice.
Contact us
If you have general questions or comments about REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES , contact us at:
By email:
By mail:
REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES , LLC
1131 W 6th St., Suite 245
Ontario, CA 91762
If you have any questions or comments about this Notice or our information handling practices, contact us at:
By email:
By mail:
REIGN NATION SERVICES, INC DBA AS THE BROKERS REAL ESTATE SERVICES , LLC
Legal – Privacy
1131 W 6th St., Suite 245
Ontario, CA 91762
Copyright © 2020 The Brokers Real Estate Services is Licensed by CA Dept. of Real Estate Lic. 02114850, dba of REIGN Nation Services Inc., a California Corporation. The Brokers Real Estate Services is an independent Real Estate Brokerage Firm. All Rights Reserved.
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